At Vivek Padalia, we truly value your trust and satisfaction. We understand that sometimes plans change, and you might need to reconsider an order. However, once an order has been processed, we’re unable to cancel it — as we start preparing your product immediately to ensure timely delivery and quality.

Damaged or Defective Products

Your happiness means a lot to us. If your product arrives damaged or defective, don’t worry — we’ve got you covered.
Please reach out to us within 3–5 days of receiving your order, along with a few clear photos of the issue. Our team will review your request and arrange a free replacement as quickly as possible.

Change of Mind

Because every product is crafted and handled with care, we’re unable to offer refunds or replacements for orders due to change of mind, personal preferences, or incorrect information provided during purchase.

Need Help?

If you have any questions about your order or need assistance with a damaged product, our support team is always here to help.
📧 Email: vivek.padalia@vivebale.com

We appreciate your understanding and continued support.
– The Vivek Padalia Team